Refund & Cancellation Policy

Paid credit packs are purchased in-app through Razorpay Checkout. Prices are shown in INR. You are charged once when you complete payment for your chosen pack.

If you see a charge you do not recognize or had an issue during payment, email us at avsrohith.06@gmail.com with the payment date, amount, and receipt so we can help you right away.

Our paid credit packs are one-time purchases with no recurring subscription fees:

• Starter: ₹49 for 5 AI credits and 3 resume uploads.
• Plus: ₹99 for 10 AI credits and 3 resume uploads.
• Max: ₹199 for 20 AI credits and 3 resume uploads.

One credit covers one full AI action: a tailoring run, applying changes, or testing a custom prompt. Your credits and upload slots never expire, and purchased packs stack automatically.

Free accounts are never billed. Deleting your account is completely separate from refunds and is described in our Privacy Policy.

You can request a full refund within 7 days of purchase if you have not used any credits from that pack. Once you spend a credit, the purchase is considered used digital compute time and is non-refundable, except in cases of duplicate charges or billing errors.

Credit packs are one-time purchases and do not renew automatically. There are no subscriptions to cancel; any unused credits and upload slots remain in your account until you use them or choose to delete your account.

We gladly issue refunds for:

• Duplicate payments or checkout errors where funds were charged twice.
• Unauthorized transactions reported on your account.
• Credit pack purchases requested within 7 days where no credits were used.
• Credits you paid for but could not use due to a service outage on our end, or an action that failed (failed actions never use up credits).

We do not issue refunds based on personal disagreement with AI phrasing, match scores, or hiring outcomes. We always encourage you to review all suggestions before applying, as described in our Terms of Service.

Email us at avsrohith.06@gmail.com with:

• The email address tied to your RoleWeft account.
• The pack you purchased (Starter, Plus, or Max).
• Your payment date, amount in INR, and Razorpay receipt or transaction ID.
• A brief note explaining the reason for your request.

Approved refunds are sent back to your original payment method. Depending on your bank or UPI provider, funds typically appear in your account within 5 to 7 business days. For more details, visit our Contact Us page.

This policy does not limit any mandatory consumer protection rights you have under the laws of India. If local laws require broader refund terms, we will honor them.